Your customers are already messaging.
Let them book.
Appointments, walk-in queues, and customer engagement — on WhatsApp, Messenger, Instagram, SMS, and web. One platform. Every channel. Zero friction.
01. How it Works
Three steps. Any channel.
Whether your customer is on WhatsApp, Instagram, or your website — the booking flow is the same. Simple.
Customer reaches out
A message on WhatsApp, a DM on Instagram, an SMS, or a visit to your booking page. Buka responds instantly with options.
Pick a time or join the queue
Choose from available slots, register for a group event, or join the walk-in queue remotely — from any channel.
Confirmed. Reminded. Done.
Instant confirmation on their preferred channel. Automatic reminders before the appointment. No-shows drop.
02. Features
One dashboard. Every channel.
From solo braiders to multi-branch clinics. One platform, every service type, every way your customers reach you.
Omnichannel Booking
WhatsApp, Messenger, Instagram DMs, SMS, and web — customers book on the channel they already use. You manage it all from one place.
Walk-in Queue
Real-time queue with position updates and estimated wait times. Customers join remotely and get called when it's their turn.
Smart Reminders
Automated reminders sent on the same channel the customer booked from. Configurable 2-hour, 24-hour, or custom timing.
Calendar Sync
Google Calendar and Outlook bidirectional sync. All channels feed one schedule — no double bookings, ever.
Client Insights
Unified client profiles across channels. Track visit history, flag no-shows, spot at-risk clients overdue for rebooking.
Discovery Directory
Get found on the web with live availability, reviews, and star ratings. Customers book straight from your listing
03 — Pricing
Simple pricing in Pula
Start free. Upgrade when you grow. No hidden fees.
Motho
For solo providers getting started
P0 /month
- ✓ 30 bookings/month
- ✓ WhatsApp channel
- ✓ Walk-in queue (8 max)
- ✓ Web booking page
- ✓ 1 staff account
- ✓ Basic analytics
- ✓ Reminders
- ✓ Calendar sync
Kgwebo
For growing businesses
P79 /month
- ✓ Unlimited bookings
- ✓ WhatsApp + Messenger + SMS
- ✓ Queue (25 max)
- ✓ Web booking page
- ✓ 3 staff accounts
- ✓ Automated reminders
- ✓ Google Calendar sync
- ✓ Directory listing + reviews
- ✓ Full analytics
Kgwebo+
For established businesses
P199 /month
- ✓ Everything in Kgwebo, plus:
- ✓ Instagram + all channels
- ✓ 10 staff accounts
- ✓ Unlimited queue
- ✓ Custom reminders
- ✓ Outlook sync
- ✓ Featured directory listing
- ✓ Remove Buka branding
Enterprise
For multi-branch organisations
Custom
- ✓ Everything in Kgwebo+, plus:
- ✓ Unlimited branches
- ✓ Unlimited staff
- ✓ SSO/LDAP
- ✓ CRM integration
- ✓ Dedicated database
- ✓ 99.9% SLA guarantee
- ✓ API access
04 — Built for Botswana
WhatsApp-first. Omnichannel-ready.
85% of bookings in Botswana start on WhatsApp. Buka meets your customers there — then grows with you to every other channel.
Zero Data Cost on WhatsApp
MySocial, All My Friends — your customers' social data bundles cover the entire booking flow. Free for them. Revenue for you.
Every Channel, One Inbox
WhatsApp, Messenger, Instagram, SMS, and web bookings all land in one dashboard. No switching between apps.
Priced in Pula
From P0 to P199/month. Start on WhatsApp for free. Add channels as you grow. Built for Botswana economics.
Healthcare Add-On
Treatment plans, intake forms via WhatsApp or web, referral management, medical aid display (BPOMAS/Bomaid), and clinical notes — built for Botswana healthcare providers.
+ P49/month · Available on Kgwebo and above