For Clinics & Healthcare
Your patients shouldn't wait on hold
Let them book on their terms.
Patients want to book when it suits them — not only during your reception hours. Bukanako lets them schedule appointments, receive reminders, and manage their visits through WhatsApp, SMS, Messenger, or Instagram. Meet patients where they already are.
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Healthcare admin shouldn't be this hard
Reception is overwhelmed
Your front desk spends half the day answering calls, replying to WhatsApp messages, and checking Facebook DMs. That's time taken away from patient care.
Long wait times frustrate patients
Walk-in patients don't know how long they'll wait. They leave, complain, or never come back. You lose patients you could have served.
Scheduling gaps and no-shows
Empty slots from no-shows cost your practice revenue every day. Without reminders, patients simply forget.
Multiple practitioners, one phone line
Patients want to see a specific doctor or therapist. Managing availability across multiple practitioners manually is error-prone.
Patient follow-ups fall through
Post-visit follow-ups, prescription reminders, and check-in messages get lost in the daily chaos. Continuity of care suffers.
No insight into practice performance
How many patients per doctor? What's your cancellation rate? Without data, you can't optimise scheduling or staffing.
Built for healthcare
Patient booking that works like patients expect
Book from any channel, 24/7
Patients reach your clinic via WhatsApp, SMS, Facebook Messenger, or Instagram. They select a service and practitioner, pick a time slot, and receive instant confirmation — even at midnight.
Automated reminders & follow-ups
Reduce no-shows with automatic reminders sent on the channel each patient used to book. Send post-visit follow-up messages without lifting a finger.
Walk-in queue with live updates
Walk-in patients join the queue from their car or the waiting room. They see their position in real time and get notified when it's their turn.
Multi-practitioner scheduling
Each doctor, dentist, or therapist has their own calendar and availability. Patients book with the person they need, from any channel.
Patient records at a glance
View booking history, visit frequency, preferred channel, and service preferences for every patient. Better context means better care.
Practice analytics
Track patient volumes, popular time slots, practitioner utilisation, cancellation rates, and channel performance. Optimise your practice with real data.
One inbox for every channel
WhatsApp, SMS, Messenger, Instagram — all patient conversations in one dashboard. No more switching between apps or missing messages.
Better patient experience starts here
Join clinics across Botswana that have reduced no-shows by 60% and freed up reception staff with Bukanako. Start free today.
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